Privacy Policy

1. Introduction

Welcome to Score2MIDI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our sheet music to MIDI conversion platform.

2. Information We Collect

Personal Information

• Name and email address (required for account creation)
• Profile information (display name, profile picture)
• Authentication data from third-party services (Google, Facebook, Apple)
• Payment information (processed securely through third-party processors)

Content and Usage Data

• Sheet music files you upload for conversion
• Generated MIDI files and conversion history
• Purchase and transaction history
• Usage preferences and settings
• Communication with our support team

Technical Information

• Browser type and device information
• IP address and general location data
• Usage analytics and performance metrics
• Log files and error reports

3. How We Use Your Information

• Service Provision: To provide, maintain, and improve our sheet music conversion platform
• Account Management: To create and manage your user account and profile
• Content Processing: To convert your sheet music files to MIDI format
• Payment Processing: To process transactions and manage credit purchases
• Communication: To send important updates, support responses, and service notifications
• Platform Improvement: To analyze usage patterns and improve our conversion algorithms
• Security: To protect our platform and users from fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

Third-Party Services

• Firebase/Google Cloud: For hosting, authentication, and database services
• Payment Processors: For secure payment processing
• Analytics Services: For usage analytics and performance monitoring

Legal Requirements

We may disclose information when required by law, court order, or to protect the rights and safety of our users and platform.

5. Data Security

• Encrypted data transmission using HTTPS/TLS
• Secure cloud infrastructure with Google Firebase
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Data backup and recovery procedures

6. Your Rights and Choices

Data Access and Control

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a common format
• Objection: Opt out of certain data processing activities

Communication Preferences

You can manage your email preferences and unsubscribe from promotional communications at any time.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

• Account Data: Retained while your account is active
• Transaction Records: Retained for 7 years for tax and legal purposes
• Support Communications: Retained for 3 years
• Uploaded Files: Retained according to your account settings
• Analytics Data: Aggregated and anonymized after 2 years

8. Third-Party Authentication

When you use third-party login services (Google, Facebook, Apple), you're subject to their privacy policies. We only receive basic profile information necessary for account creation and authentication.

9. Children's Privacy

Our service is intended for users 13 years and older. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. International Data Transfers

Your information may be transferred and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notifications. Your continued use of the service constitutes acceptance of the updated policy.